Help, I don’t see my loyalty rewards/special offer!


LOYALTY REWARDS only appear if you have enough loyalty punches.  For example, you will need 12 loyalty punches to earn a FREE PANINI, WRAP OR SALAD OFFER.  Once you redeem your loyalty punches to use an eligible offer, another offer will NOT appear right away.  Therefore, if still you have enough punches after using your LOYALTY REWARDS, you’ll have to wait up to an hour for more LOYALTY REWARDS to appear.

SPECIAL OFFERS only appear for certain targeted individuals, groups, locations, dates, events and/or activities.  Therefore, please reference special offer rules in official Hot Table marketing and promotional material to verify if you are eligible to receive a special offer.

If your offer does not appear, please contact [email protected] and provide the following information:

  • Location
  • Date & time
  • Offer name
  • Item(s) attempting to purchase
  • Account name, phone and email


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